Which phone models is the product compatible with?
Bare phone: Compatible with iPhone 12 to 17 series
With case: Compatible with all magnetic phone cases;
If neither applies, use the included magnetic adapter sheet attached to your phone case.
Why isn't the iPhone's mode button working?
In iPhone landscape mode, after half-pressing to focus, exposure will be locked. At this point, pressing the mode button will not switch modes but instead adjust exposure settings. Shaking the phone to trigger a new focus or release focus will allow the mode button to function normally.
In portrait mode, half-pressing to focus allows the mode button to function normally without triggering exposure lock.
Why did the red light mode appear?
This occurs when the battery level drops below 20%, but the device remains fully functional.
How strong is the magnetic force?
The bare device holds approximately 2kg, while using a magnetic plate or phone case increases the holding capacity to around 3kg.
What is the remote control's operating range?
The product's remote control is detachable, with a maximum unobstructed range of 10 meters.
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