Payment

For all online purchases, we accept PayPal and credit card payments.

For wholesale customers with orders over $2,000 USD, please contact us if you would like to pay via company bank transfer. Bank transfer fees may be lower than PayPal fees.

Shipping Countries

We ship to most countries and regions worldwide, including:

Austria, Belgium, Bulgaria, Brunei, Canada, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Indonesia, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Mexico, the Netherlands, the Philippines, South Korea, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, the United Kingdom, the United States, Australia, and more.

Order Processing Time

Orders are typically processed and shipped within 1–3 business days after payment is confirmed.

Delivery Time

The estimated delivery time consists of two parts:

• Processing Time: This includes order verification, quality checks, and packaging. Orders are typically processed and prepared for shipment within 1–3 business days after they are placed.
• Shipping Time (Estimated): This refers to the time it takes for your order to reach its destination after leaving our fulfillment center. Orders shipped from a local warehouse typically arrive within 3–7 business days, while international shipments typically take 7–20 business days. You can view the estimated delivery time for your order at checkout. Delivery may take longer during peak periods such as Christmas, Thanksgiving, Black Friday, and Cyber Monday.

Shipping Fees

Enjoy free shipping on orders over $79 USD, except for deliveries to remote areas.

Additional shipping surcharges may apply to certain remote areas. Any applicable surcharge will be displayed at checkout based on your shipping address.

Please Note

All delivery times are estimates and may vary depending on the destination, shipping carrier, customs clearance, and other factors beyond our control.

Due to stricter customs inspections, products containing batteries may experience longer transit times or, in some cases, be returned. If there are any changes to your shipment, we will notify you by email. Thank you for your understanding.

If you have specific delivery requirements or your order is taking longer than expected to arrive, please contact us at:

support@telesin-store.com

Shipping & Delivery

To help ensure successful delivery, please provide a complete and accurate shipping address and contact information when placing your order.

If delivery fails due to incorrect or incomplete shipping information, or because the carrier is unable to contact the recipient, the recipient may be responsible for any additional costs or losses incurred.

If you have any questions regarding shipping or delivery, please contact us at:

support@telesin-store.com