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FAQ
FAQs
Q: Is this case fully compatible with the DJI Osmo Pocket 4?
A: Yes. This DisAdv case is 1:1 custom-molded exclusively for the DJI Osmo Pocket 4. It fits perfectly and does not interfere with gimbal rotation, button operation or shooting. It is not compatible with other Osmo Pocket models.
Q: Can I charge my Osmo Pocket 4 while the case is on?
A: Absolutely. We included a precision-cut charging port opening at the bottom of the case. You can charge your camera or transfer data directly without removing the case.
Q: Is it easy to put on and take off?
A: Very easy. It uses a split snap-on design — installation and removal take just seconds. Once locked in place, it stays secure and will not come loose during normal handheld shooting.
Q: Does the package include the Osmo Pocket 4 camera?
A: No. The package contains 1 protective case only. The camera and other accessories shown in product photos are for demonstration purposes and are not included.
Q: What warranty does TELESIN offer?
A: All products purchased from the official TELESIN store come with a 12-month manufacturer warranty. If you receive a defective item or encounter issues during use, please contact our customer service team for support.
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Payment
For all online shopping, We accept paypal and credit card payments.
For wholesales customer, if the total amount more than 2000USD, please send us email to pay by company bank, the bank fee will cheaper than by PayPal.
Shipping Country
We ship to most countries worldwide. Here is an extensive list:Austria, Belgium, Bulgaria, Brunei, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Indonesia, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Mexico, Netherlands, Philippines, South Korea, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States, Canada, Australia, and etc.
Order Handling Time:
Will usually ship within 1-3 business days of receiving cleared payment.
Delivery Time:
The time frame of order delivery is divided into two parts
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